4.267 tech overload, meeting

Friday 08/25/2023

Took the standard walk in the morning. Last night, during the time I would normally be watching TV and playing games on my phone, I ended up re-reading the bits of the YA novel I have, and getting excited about it again. There’s good stuff there. So this morning instead of listening to a podcast as I walked, I talked to myself about the novel and mentally sketched another chapter.

Yesterday Joe, my grouchy 92 year old computer client, called to say he couldn’t get into Fidelity to check his stock. Naturally this is the fault of his new computer and since I installed it, my job to fix. I spent almost an hour trying to get his password reset, eventually spending 20 minutes on the phone with Fidelity customer service. It was a mess but we got it worked out.

Simultaneously I was asked to help Hannah install a DVD player. Why me? Because a month ago I advertised a free Blu-ray player on the house email list, known familiarly as CHBB. She had replied to ask for it, but was too late, so we had an email exchange about what Blu-ray she should buy. She then bought one, and her sister who lives nearby, came by to install it. Install is a big word for plugging it in and sticking the HDMI cable into the HDMI2 port on her TV. But after her sister left she couldn’t remember how to run it, so she put in a tech squad call, but specifically requested me. So I got to show her how to turn on the player and play a disc. As I was about to leave she asked, “So if something doesn’t work, can I call you?” and I very bluntly replied, “No.” She said, “OK, I call the tech squad.” “Yes, that’s right. Byeeeee.”

These two interactions left me feeling very frazzled. So I basically hid out in my room until it was time for the AV team meeting at 3pm. This was quite productive actually, we practiced running a zoom meeting using the big mobile TV with its Zoom Room box. The first 11th-floor event with a zoom component is coming up soon and the two people who will run it, Kass and David G., got good experience. Also did Alice, who is a very quick study.

I left the meeting with 3 action items to investigate, which I accomplished in about 20 minutes, and that was that. Tomorrow I do a docent tour, then Sunday is completely open — gotta think of something fun to do — and the following week is very light on obligations, too. That’s nice. I’m rather tired of obligations.

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